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Benjamin Franklin The Punctual Plumber
4.7(905 reviews on Google)
1233 Pierce Rd, Phenix City
(706) 507-5304Phenix City's plumbing market faces two directions at once. Benjamin Franklin The Punctual Plumber has served the Columbus area since 2000, reaching Opelika, Auburn and nearby Alabama communities under a family with 5 generations of plumbing experience, while the shops closer to home work Phenix City itself and Seale. Drain cleaning and leak detection lead the service lists among the plumbers here, and water heater calls get answered both ways, with repair and replacement on offer.
The review scale tips heavily toward one shop: Benjamin Franklin holds 4.7 from 905 reviews, answers emergencies 24/7 with weekends and evenings included and no overtime fees, and stands behind durable repairs with warranties and guarantees. Hammock Plumbing Co, at 4.9 from 113 reviews, makes same day appointments the norm, one caller reporting arrival in under two hours; customers credit Joe and his staff with getting a grandmother's water running again after a week without it under a different company.
Struble Plumbing has been at work since 2018 and serves Phenix City and Seale with commercial and residential plumbing, from water heaters, toilet repairs and sewer repair to gas leak work, with plumbers standing by around the clock. Jon Barnes Plumbing turned a leaking hot water heater that looked headed for replacement into a repair instead, and A & J Plumbing promptly repaired a leaking water line with courtesy noted along the way; both carry 4.7 ratings from 13 reviews each.
Featured plumbers in Phenix City
What a featured listing costs · from $29 a month
What plumbers charge near Phenix City
Planning bands from the federal wage survey for the Auburn-Opelika area, which covers Phenix City, next to the statewide number for context. They are estimates, not quotes — call two or three businesses and compare the written numbers.
| Job | Auburn-Opelika | Alabama statewide |
|---|---|---|
| Plumber's hourly rate | $65–$100 | $70–$110 |
| Unclog a drain | $70–$280 | $70–$300 |
| Toilet replacement | $190–$600 | $190–$620 |
| Tank water heater replacement | $800–$1,710 | $810–$1,750 |
Full table: $80–$125 an hour in Decatur down to $60–$95 in Dothan — every area and every job, with the assumptions shown.
Best plumbers in Phenix City
Hammock Plumbing Co
4.9(113 reviews on Google)
3738 Sandfort Rd, Phenix City
(334) 297-3747
Struble Plumbing
4.6(40 reviews on Google)
4491 US-80, Phenix City
(334) 384-9830
Tidwell's Plumbing LLC
4.2(22 reviews on Google)
, Phenix City
(706) 577-0839
A & J Plumbing
4.7(13 reviews on Google)
1104 11th Ave, Phenix City
(334) 298-4850
Jon Barnes Plumbing
4.7(13 reviews on Google)
, Phenix City
(762) 207-9719
Riley Plumbing
3.3(24 reviews on Google)
3106 Opelika Rd, Phenix City
(334) 298-3042
Rusco Plumbing Co
3.2(13 reviews on Google)
3705 Opelika Rd, Phenix City
(334) 297-7345The remaining records are mixed, and the numbers say so directly. Tidwell's Plumbing LLC sits at 4.2 from 22 reviews, with praise for Kevin finishing a job and staying until it was truly fixed set against a canceled appointment that left a customer waiting four days. Riley Plumbing holds 3.3 from 24 reviews, its feedback split between a customer who got an immediate visit on a busted pipe when others quoted week long waits and callers who fared worse. Rusco Plumbing Co stands at 3.2 from 13 reviews, its reports ranging from careful, respectful work to appointments that fell apart.
Everyday work here is clogs and leaks: Struble clears clogged pipes and toilets as routine calls, Tidwell's and A & J both take drain cleaning, and Riley answers leak calls. Remodel and new construction plumbing runs through the lists at Struble, Tidwell's and Benjamin Franklin, and gas leak work sits with Struble beside Jon Barnes' gas line calls.
Eight plumbers make up the Phenix City page, and the market's seams show in its geography: Columbus draws the biggest shop, Seale gets its own coverage from Struble, and Opelika and Auburn run their own pages nearby.
Hiring a plumber in Phenix City: local notes
East Alabama — Auburn-Opelika, the Chattahoochee valley and the piedmont lakes behind Phenix City.
What the climate does here
- Piedmont red clay erodes in the region's heavy summer rains, and washed-out soil is a classic cause of exposed and bellied yard lines.
- Lake homes on Martin, Harding and the Chattahoochee add their own plumbing: dock supplies, pump systems and vacation houses that freeze unattended in a rare hard snap.
- Auburn and Opelika keep adding subdivisions, so builder-grade fixtures and slab rough-ins from a decade of fast construction are a large share of the local call volume.
- Humidity stays high from March to November, which keeps crawlspace moisture and condensation on cold lines on the maintenance list.
Before you sign
- On lake and vacation property, ask the plumber about a freeze-protection walkthrough — drained supply lines and a labeled shutoff save the spring surprise.
- In newer subdivisions, ask whether the water heater's expansion tank and pan drain were installed to code; fast builds sometimes skip both.
- Ask for the company's state registration and the individual's certification level — apprentice, journeyman or master — before any quote is scheduled.
- Check the certificate in the Board's own business search; the record here shows the license number and issue date, the Board shows the current status.
- Confirm who pulls the permit for anything beyond a like-for-like swap, and make the inspection schedule part of the written estimate.
Licensing: Plumbing is a state-certified trade in Alabama: the Plumbers & Gas Fitters Examining Board certifies every level from apprentice to master, and registered companies must carry a Principal Master. City building departments add local licenses and pull permits for code-covered work. Verify a license in the Board's business search (status and expiration live there, not here) — see Alabama Plumbers & Gas Fitters Examining Board. Before any job that digs, Alabama 811 locates buried lines free.
Common questions about plumbers in Phenix City
Who covers areas outside Phenix City?
Benjamin Franklin The Punctual Plumber serves the Columbus area, including Opelika, Auburn and nearby Alabama communities, and Struble Plumbing serves Phenix City and Seale. Hammock Plumbing Co works Phenix City itself, with same day appointments as its norm.
Who takes emergency calls without extra charges?
Benjamin Franklin answers 24/7 for emergencies, weekends and evenings included, with no overtime fees. Struble's plumbers stand by around the clock, and Hammock Plumbing Co gets callers in the same day, one reporting arrival in under two hours.
Can a failing water heater be repaired instead of replaced here?
Jon Barnes Plumbing turned a leaking hot water heater that looked headed for replacement into a repair, saving the household from buying new; Jon and Joey handled that job together. Struble Plumbing covers water heater repairs alongside toilet, sewer and gas leak work.
Who works on gas lines or gas leaks?
Struble Plumbing takes gas leak work, Jon Barnes Plumbing carries gas lines on its list, and Benjamin Franklin includes gas lines in its service menu.
Who clears drains in Phenix City?
Hammock Plumbing Co and Struble Plumbing both take drain cleaning, and A & J Plumbing handles house calls for clogs, including one household's drain that kept clogging and unclogging until the crew worked it through. Tidwell's Plumbing LLC also takes drain cleaning.
Which nearby towns have their own pages?
Opelika, Auburn, Alexander City, Montgomery and Wetumpka run their own pages. The biggest shop on the Phenix City page already works Opelika and Auburn, so customers on that side see real overlap.
How do I check a plumber's certification in Alabama?
Ask the business for its license number, then look it up in the Board's own business search. Listing pages on this directory show the license number and the year it was issued where a Board record exists; the Board's search is where the current status lives, so check there before you hire.