About Ultimate Plumbing & Septic Services
Ultimate Plumbing & Septic Services in Gadsden has built a strong customer record, and customers describe why at length. One homeowner thanks Matt for arriving quickly, working professionally, and cleaning up along the way. Septic trouble gets handled too: when a customer faced a septic tank emergency, the company sent technician Anthony over within 24 hours, polite and quick with the work. Water heaters are a regular job. Technician Caleb replaced a hot water heater quickly and cleanly, even removing a shelf that was in the way, and was good about explaining everything. When another customer's water heater acted up, the technician laid out the options, repairing the old unit, installing a new one, or going with a new tankless water heater, discussed the pros and cons of each, and the customer picked a path they were happy with. Polite, quick, professional technicians are the recurring theme.
Services and details
Plumbing services
Yes24/7 emergency service
YesWater heaters
YesTankless water heaters
YesDrain cleaning
YesSewer lines
YesCommercial work
YesStates a plumbing license
Yes
No information yet on leak detection and repair, repiping, remodel and new construction, gas lines, sump pumps, financing, free estimates. The website did not say; call and ask.
Compare across Alabama:
Credentials and background
- Team experience
- 15+ years
- Ownership
- Family-owned local business
Facts stated on the business's own website. Confirm license and insurance with the business or the state board before you hire.
State license
- License #
- EMP-7007· issued March 19, 2026
- License #
- EMP-6046· issued March 3, 2020
Record from Alabama Plumbers & Gas Fitters Examining Board — license number and issue date only. Expiration dates are not shown here: look the license up on the Board's business search to confirm its current status and expiration before you hire.
Customer Review Insights
Based on 113 of 577 total reviews.
Professionalism leads the customer record (42 of 113 review texts mention it).
Customers praise
- Professionalism42
- Workmanship26
- Knowledge & expertise19
- Fast response14
- Punctuality11
- Clear explanations7
Occasional complaints
- Pricing concerns2
- Rework / not fixed2
Good fit for
- Homeowners dealing with leaks and pipe problems
- Commercial and business property clients
- Homeowners needing emergency or urgent plumbing help
- Homeowners dealing with water heater problems
- Residential homes
- Older homes with aging plumbing
Services customers mention
- Leak detection & repair8
- Emergency plumbing4
- Sewer line services4
- Water heater services3
- Faucet & sink services3
- Drain cleaning2
- Gas line services2
Extracted from this business's verified customer reviews and listing data. Points the reviews do not mention are omitted rather than guessed — absence is not a weakness.
Contact
- (256) 365-4265
- 700 Howe Blvd, Gadsden, AL 35903
- Website
- View on Google Maps
- Listing claimed on Google
Hours
Open 24 hours, every day
- Monday
- Open 24 hours
- Tuesday
- Open 24 hours
- Wednesday
- Open 24 hours
- Thursday
- Open 24 hours
- Friday
- Open 24 hours
- Saturday
- Open 24 hours
- Sunday
- Open 24 hours
Hours might differ on holidays — call ahead.
Listing compiled from public sources on 2026-10-19. Report a correction or request removal. Back to plumbers in Gadsden.
