About Jackson Plumbing, Heating, Cooling, Septic, Electrical
Plumbing, heating, cooling, septic and electrical calls all land with one Decatur company: Jackson Plumbing, Heating, Cooling, Septic, Electrical. Its plumbing side earns specific praise in customer reviews. Zach installed a water heater and walked the homeowner through plenty of options, additions and answers, then returned to flush a Rinnai tankless water heater in a visit described as prompt, proficient and respectful of the property. Another customer tells of a technician who kept the household informed throughout, underpromising and overdelivering where other plumbers might have settled for the worst case outcome. On the heating and cooling side, Kaden came out quickly after hours to sort out air conditioning trouble and explained everything carefully.
Services and details
Plumbing services
YesWater heaters
YesTankless water heaters
YesStates a plumbing license
Yes
No information yet on 24/7 emergency service, drain cleaning, leak detection and repair, sewer lines, repiping, remodel and new construction, gas lines, sump pumps, commercial work, financing, free estimates. The website did not say; call and ask.
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Credentials and background
- In business
- since 1987 (39 years)
- License
- #2019186 · #03363
Facts stated on the business's own website. Confirm license and insurance with the business or the state board before you hire.
State license
- License #
- EMP-4175
- Issued
- October 1, 2016
Record from Alabama Plumbers & Gas Fitters Examining Board — license number and issue date only. Expiration dates are not shown here: look the license up on the Board's business search to confirm its current status and expiration before you hire.
Customer Review Insights
Based on 109 of 2,727 total reviews.
Professionalism leads the customer record (47 of 109 review texts mention it).
Customers praise
- Professionalism47
- Workmanship25
- Fast response20
- Knowledge & expertise18
- Clear explanations12
- Communication8
Good fit for
- Homeowners dealing with leaks and pipe problems
- Homeowners dealing with water heater problems
- Homeowners needing emergency or urgent plumbing help
- Commercial and business property clients
- Residential homes
Services customers mention
- HVAC & air conditioning services15
- Leak detection & repair7
- Water heater services6
- Emergency plumbing4
- Toilet repair & installation2
- Water line services2
Extracted from this business's verified customer reviews and listing data. Points the reviews do not mention are omitted rather than guessed — absence is not a weakness.
Contact
- (256) 916-3544
- 4504 Hwy 31 S, Decatur, AL 35603
- Website
- View on Google Maps
- Listing claimed on Google
Listing compiled from public sources on 2026-10-19. Report a correction or request removal. Back to plumbers in Decatur.
