About Superior Plumbing & Drain
Family owned and run under master plumber and master gas fitter Robert Polk, Superior Plumbing & Drain brings more than 25 years of experience to Alabaster and nearby communities like Pelham, Calera, Hoover, and Vestavia Hills. The company is licensed and insured, prices work straightforwardly rather than by commission, and stands behind the job with a labor warranty. Services span water heater installation, repair, and replacement for electric and gas units, water line and sewer line repair and installation, drain cleaning, sump pump work, backflow prevention and testing, gas piping, and frozen pipe calls. Customer stories back the skill: a water main break under a driveway fixed within hours, a whole house replumb alongside a bathtub drain leak fix, and a shower faucet cartridge plus three toilet tank repairs done in an hour and a half.
Services and details
Plumbing services
YesWater heaters
YesDrain cleaning
YesLeak detection and repair
YesSewer lines
YesRepiping
YesGas lines
YesSump pumps
YesCommercial work
YesStates a plumbing license
Yes
No information yet on 24/7 emergency service, tankless water heaters, remodel and new construction, financing, free estimates. The website did not say; call and ask.
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Credentials and background
- Team experience
- 25+ years
- Ownership
- Family-owned local business
- Certifications
- Master Plumber
Facts stated on the business's own website. Confirm license and insurance with the business or the state board before you hire.
State license
- License #
- EMP-0549
- Issued
- October 1, 2016
Record from Alabama Plumbers & Gas Fitters Examining Board — license number and issue date only. Expiration dates are not shown here: look the license up on the Board's business search to confirm its current status and expiration before you hire.
Customer Review Insights
Based on 118 of 180 total reviews.
Professionalism leads the customer record (44 of 118 review texts mention it).
Customers praise
- Professionalism44
- Knowledge & expertise32
- Fast response29
- Workmanship25
- Honesty & no-pressure20
- Punctuality14
Occasional complaints
- Property damage / mess2
- Scheduling issues2
Good fit for
- Homeowners dealing with leaks and pipe problems
- Homeowners dealing with water heater problems
- Commercial and business property clients
- Homeowners needing emergency or urgent plumbing help
- Residential homes
Services customers mention
- Leak detection & repair22
- Water heater services12
- Toilet repair & installation7
- Faucet & sink services7
- Emergency plumbing6
- Drain cleaning3
- Garbage disposal services2
Extracted from this business's verified customer reviews and listing data. Points the reviews do not mention are omitted rather than guessed — absence is not a weakness.
Contact
- (205) 621-4141
- 117 1st St N, Alabaster, AL 35007
- Website
- View on Google Maps
- Listing claimed on Google
Hours
- Monday
- 8 AM – 5 PM
- Tuesday
- 8 AM – 5 PM
- Wednesday
- 8 AM – 5 PM
- Thursday
- 8 AM – 5 PM
- Friday
- 8 AM – 5 PM
- Saturday
- Closed
- Sunday
- Closed
Hours might differ on holidays — call ahead.
Listing compiled from public sources on 2026-10-19. Report a correction or request removal. Back to plumbers in Alabaster.
